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Welcome to govCMS

What we do

The Commissioner is an independent role appointed by the Australian Government, reporting to the Minister for Energy and Emissions Reduction. The Commissioner’s role is to receive and refer complaints from concerned community residents about wind farms, large-scale solar, energy storage facilities and new major transmission projects as well as promote best practices for industry and government to adopt in regard to the planning and operation of these projects. The Commissioner will also provide greater transparency on information related to proposed and operating wind farms, large-scale solar farms, energy storage facilities and new major transmission projects.

On 26 March 2021, the Minister for Energy and Emissions Reduction announced that the Commissioner’s title has been changed from the National Wind Farm Commissioner to the Australian Energy Infrastructure Commissioner, to reflect the Commissioner’s updated role.

Contact

If you would like to contact the Office of the Australian Energy Infrastructure Commissioner please use the contact information below:

Email

aeic [at] aeic.gov.au

Mail

Australian Energy Infrastructure Commissioner

PO Box 24434

Melbourne VIC 3001

Telephone

1800 656 395

Making a complaint

Before making a complaint to the Commissioner, you should try to resolve the matter with the other party. If you wish to proceed with making a complaint to the Office of the Australian Energy Infrastructure Commissioner you can write to us or email us.